Fraudulent activity through an announcement for financing intermediation at ProCredit Bank

January 29, 2020

Dear customers,

We would like to inform you that we have detected an attempt for fraud, related to offering assistance by a person who claims to be an intermediary of ProCredit Bank and provides wrongful and misleading information regarding the bank’s application process. The established fraudulent activity has the following scenario: a person who wants to apply for financing at ProCredit Bank is asked through an email to pay a fee for loan application to an account, provided by the “pseudointermediary,” as well as personal documents with confidential information. 

It is essential for you to know that ProCredit Bank does not work with intermediaries for offering its services. When applying for a financing, a client must always visit one of our branches and meet with an expert with whom they can discuss the terms and conditions, as well as documents required for applying. All fees related to loan disbursement are withdrawn from an account in our bank, after the application documents have been received in person by one of our experts in one of the bank’s branches.


Kind regards,

ProCredit Bank (Bulgaria) EAD